> GENERAL FAQ
Find quick answers to common questions about check-in and check-out times, reservations, hotel policies, and guest services.
What time is check-in and check-out?
Check-in time is at 2:00 PM, while check-out time is at 12:00 NN. (UTC+08:00)
Do you accept walk-in guests?
Yes, walk-in guests are welcome from 5 am to 1 am the next day, subject to room availability.
Is early check-in or late check-out allowed?
Yes, depending on room availability with 200 per hour charge.
Do you require a security deposit?
Yes, a refundable security deposit of 1,000 per night may be required upon check-in.
What payment methods do you accept?
We accept cash, GCash, bank transfer, and major credit/debit cards.
> ROOM & RESERVATION
Browse helpful information about our room types, reservation process, booking policies, and other important details to help you plan a comfortable and hassle-free stay.
How can I make a reservation?
You may book through our Facebook page, phone, email, website, or walk-in.
Can I cancel or modify my reservation?
Yes, cancellation and modification policies depend on the booking terms.
Do rooms have Wi-Fi?
Yes, complimentary Wi-Fi is available in all rooms and common areas.
Do rooms include toiletries?
Yes, basic toiletries such as soap, shampoo, towels, tissue and drinking water are provided.
Is breakfast included?
Selected room packages may include breakfast.
> FACILITIES & AMENITIES
Learn more about the facilities and amenities available at our hotel, designed to provide comfort, convenience, and an enjoyable stay for every guest.
Do you have parking available?
Yes, parking is available for checked-in guests.
Is your front desk open 24 hours?
Yes, our front desk is available 24 hours for checked-in guests, but it is closed to walk-ins from 1:00 a.m. to 5:00 a.m.
Do you allow visitors inside the room?
Visitors are allowed from 9 am to 10 pm and must register at the front desk.
Is smoking allowed?
Smoking is not allowed inside the building, but there are designated smoking areas outside.
Do you have family rooms or extra beds?
Yes, we have family rooms and extra beds with corresponding charges, subject to availability.
> LOCATION & ACCESSIBILITY
Find details about our hotel’s exact location, nearby landmarks, and the easiest ways to reach us, including transport options and directions for a hassle-free arrival.
Are you near malls or tourist spots?
Yes, the hotel is conveniently located near malls, restaurants, hospitals, and tourist destinations.
Do you provide airport transfers?
No
Is public transportation accessible nearby?
Yes, jeepneys, taxis, and ride-hailing services are easily accessible.
> HOTEL POLICIES
Get clear information about our hotel rules and guidelines, and other important policies to ensure a smooth stay.
Are pets allowed?
Pets are not allowed.
What valid IDs are accepted upon check-in?
Any government-issued valid ID is accepted.
What happens if a guest damages hotel property?
Corresponding charges may apply for damages or losses.
Is the hotel child-friendly?
Yes, children are welcome. Policies for extra persons may apply for children aged 11 years old and above.