Cebu Pensione Plaza
Reservation Number: (032) 253 7378 | 09283387826
CEBU PENSIONE PLAZA POLICIES
To ensure a pleasant and seamless experience for all guests, we encourage you to review our hotel policies before your stay.
These guidelines provide important information regarding check-in and check-out, occupancy, reservations, cancellations,
and other helpful details to make your visit as smooth and comfortable as possible.
Feel free to contact us for more information
Check-in & Check-out
Standard check-in time: 2:00 PM
Standard check-out time: 12:00 NN
Early check-in and late check-out are subject to room availability and may incur additional charges.
Reservation Policy
Reservations are confirmed upon payment of a minimum of 50% and non-refundable but allowed to be reschedule one-time except for peak and holiday season.
Room rates may vary depending on season, availability, and promotions.
Guests must present a valid government-issued ID upon check-in.
Cancellation Policy
Cancellation policies may vary depending on the booking platform or promo availed.
Payment Policy
Fullpayment is required before check-in with the corresponding security deposit.
Accepted payments may include cash, GCash, bank transfer, and credit/debit cards.
Visitor Policy
Visitors are allowed from 9am to 10pm and must register at the front desk.
Overnight staying guests are required to register at the frontdesk with charges of 550 pesos per person.
Child Policy
Children are welcome. 11 years old and below are free of charge.
Smoking Policy
Smoking is prohibited inside non-smoking rooms and indoor areas.
Pet Policy
Pets are not allowed inside the hotel premises.
House Rules
Guests are expected to maintain cleanliness and proper conduct during their stay.
Loud noise, parties, and disturbances are prohibited.
Damaged or lost hotel property will be charged accordingly.
Safety & Security
The hotel reserves the right to refuse entry to suspicious or unruly guests.
Guests are advised to secure valuables properly.
Illegal activities are strictly prohibited inside the property.
Parking Policy
Parking is available for checked-in guests.
Liability
Management shall not be liable for lost, stolen, or damaged personal belongings.